Empower Your Business with Empellor CRM’s End-To-End MSP Solution

MSPs today face an increasingly complex customer landscape  that is pushing many to the brink. Commoditization pressures are rising, margins are shrinking, and intense competition is making it harder to stand out. If you don’t act now, your MSP risks becoming just another service provider in a crowded market. Offering great services isn’t enough anymore— you need a powerful, unified strategy that sets your business apart before it’s too late. Empellor CRM’s MSP solution is designed for you to rise above the competition, drive revenue and growth, and protect what you have worked so hard to build. Don’t wait until your margins are squeezed even further — the time to differentiate is now.

The "Quote to Cash "Process

Why Dynamics 365 for MSPs?

As an MSP, you need more than just a CRM. You need a fully integrated platform that aligns every aspect of your business—from sales and marketing to service delivery and finance—so you can scale effectively and deliver exceptional client experiences. With Dynamics 365 and our partner solutions, you’ll gain:

Revenue-Driven Growth: Tap into every revenue touchpoint within your organization. From marketing and lead management to sales enablement, renewal tracking, and account planning, Dynamics 365 provides a complete view of your customers, ensuring you maximize every revenue opportunity.
Data-Powered Decisions: Leverage Power BI and the Microsoft Power Platform to transform raw data into actionable insights. Whether you’re forecasting sales or managing projects, real-time analytics help you make informed, strategic decisions that drive measurable outcomes.
Unified Data and Operations: Break free from siloed systems. Dynamics 365 integrates seamlessly across all your operational areas—sales, marketing, service, project management, finance—giving you a single source of truth for your business and your customers.
Tailored Solutions: Built on the robust Dynamics 365 foundation, our specialized partner solutions take your revenue pipeline to a new level. Automate subscription management and recurring revenue tracking with Work 365 and simplify complex quoting processes with Experlogix CPQ. Together, these integrations let you streamline operations, increase efficiency, and close deals faster.

Comprehensive Solutions for MSPs

We understand that every MSP operates differently, which is why we develop a customized roadmap tailored to your business. Whether you need to implement everything at once or prefer a phased approach, Empellor CRM will work with you to roll out a strategy that maximizes impact and minimizes disruption.

Our Solution Includes:

D365 Sales

Accelerate your sales process with AI-driven insights, streamlined workflows, and real-time data that empower your team to build stronger relationships, close deals faster, and drive revenue growth.

D365 Project Operations

Streamline project management from start to finish with real-time visibility, smart resource allocation, and financial insights that ensure your projects are delivered on time and on budget.

D365 Customer Service

Deliver exceptional support experiences with tools that empower your teams to resolve issues faster, anticipate customer needs, and build lasting loyalty through AI-powered insights and intuitive workflows.

D365 Business Central

Simplify business operations with a comprehensive solution that unifies finance, supply chain, and operations, helping you adapt to market changes and fuel growth effortlessly.

Work 365

Eliminate revenue gaps and streamline subscription management with ease. Work365 empowers you to seal up hidden leaks, ensuring sustainable growth and reliable recurring revenue.

Experlogix

Transform your quoting and SOW generation with advanced automation. Experlogix streamlines the process, boosting speed, accuracy, and customer satisfaction every step of the way.

Copilot

Unleash the power of AI to automate repetitive tasks, uncover transformative insights, and deliver intelligent recommendations at every step. Empower your team to work smarter, innovate faster, and focus on what truly drives success.

Data Analytics

Transform raw data into meaningful insights with interactive dashboards and advanced visualizations that help you make data-driven decisions and uncover opportunities across your organization.

Customer Insights: Journeys

Craft personalized customer journeys that resonate. Engage your audience with tailored messaging, seamless automation, and AI-driven insights to deliver the right message at the right time, every time.

Customer Insights: Data

Harness the full power of your customer data to deliver tailored experiences and anticipate needs before they arise, driving deeper connections and smarter decisions.

Provides frameworks, methodologies, and guidance to transform product-focused companies into solution-led enterprises. By leveraging proven approaches, clients can refine value propositions, optimize go-to-market strategies, and achieve lasting revenue growth.

With these powerful tools, your MSP can break down barriers, unify your teams, and create a connected, data-driven operation that drives growth and customer loyalty.

Strategic Implementation: Maximizing Benefits, Minimizing Impact

At Empellor CRM, there’s no such thing as a one-size-fits-all rollout. Instead, we craft a tailored implementation strategy that meets your business exactly where it is, delivering immediate, meaningful improvements without disrupting your operations. Whether it’s enhancing your sales pipeline, refining customer support workflows, or automating your billing process, we’ll focus on the changes that yield the greatest return right away. As you move through each phase, you’ll gain measurable results that power long-term, sustainable growth. And with the Dynamics 365 foundation enhanced by Microsoft Copilot, you’ll tap into advanced AI capabilities—automating repetitive tasks, elevating customer interactions, and harnessing predictive insights to stay one step ahead.

Our Trusted Partners

To go beyond the capabilities of Dynamics 365, industry-leading experts have aligned to bring you unparalleled innovation and strategic insight. Each of the partners contributes unique strengths and specialized solutions, ensuring that every aspect of your business operates in perfect harmony:

Focused on more than just technology, Empellor CRM infuses business strategy directly into your CRM framework. The result? A holistic transformation that drives execution on strategic goals and directly fuels revenue growth. Learn More

Supercharge your quoting and SOW generation with Experlogix. Purpose-built to transform the quoting experience, their advanced quoting and document automation platform enhances speed, accuracy, and overall customer satisfaction. Learn More

Tackle hidden revenue leaks head-on. Work365’s solution streamlines subscription management and eliminates revenue gaps, paving the way for sustainable, recurring income. Learn More

Move beyond technology. With McMann & Ransford, gain proven strategies that prompt meaningful action, accelerate your growth trajectory, and deliver measurable results.
Learn More

Connect your finance team to the broader business. Queue Associates integrates financial management into your full operational stack, increasing productivity and profitability across the enterprise. Learn More

Ready to Transform Your MSP?

Don’t wait for the competition to leave you behind. The longer you delay, the more you risk falling into commoditization — where clients see your services as just another option, easily replaced by the next provider. Empellor CRM’s Dynamics 365 solution is the key to unlocking your full potential.