Running a Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) business has become more complex than ever before. The experts gathered for this roundtable are experiencing these challenges firsthand as they work closely with MSPs across the country. This panel brings together leaders in CRM, billing and subscription management, business applications, data, and AI—each offering unique insights into the operational, financial, and technological hurdles MSPs face today.
Represented on the panel are experts in billing and subscription management on the Dynamics platform, a senior manager specializing in CPQ, document automation, and digital commerce, and a technical specialist focused on data and AI from one of the leading tech companies. Together, their combined expertise spans critical areas of MSP operations, from automating business processes to leveraging AI and data for competitive advantage.
This discussion aims to address the increasingly complicated landscape that MSPs operate within. Without adapting to the latest tools and strategies, many MSPs risk falling behind. With the rapid pace of technological advancements, the importance of staying ahead in areas like automation, data, and AI cannot be overstated. This roundtable provides the essential insights MSPs need to navigate these evolving challenges and make the necessary changes to remain competitive in the market.
