Privacy Policy
Overview
This Privacy Policy governs the manner in which Empellor CRM for MSPs collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.empellorcrm.com/msp/microsite website (“Site”). This privacy policy applies to the Site and all products and services offered by Empellor CRM for MSPs.
Personal identification information
We may collect personal information from users in several ways—such as when they visit our site, register, subscribe to our newsletter, respond to a survey, fill out a form, or use other features and services we provide.
Users may be asked for details like their name, email address, or phone number. However, they can also browse the site anonymously.
We only collect personal information when users voluntarily submit it. While users can choose not to provide certain details, doing so may limit their ability to access some site features or services.
Non-personal identification information
We may collect non-personal information about users whenever they interact with our site.
This may include details like browser type, device used, operating system, internet service provider, and other technical information about how users connect to our site.
Web browser cookies
Our site may use cookies to enhance the user experience.
Cookies are small files stored on a user’s device by their web browser for record-keeping and tracking purposes.
Users can choose to set their browser to refuse cookies or to alert them when cookies are being sent. However, please note that some parts of the site may not work properly if cookies are disabled.
How we use collected information
Empellor CRM for MSPs may collect and use Users personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
- We may use a user’s email address to send updates related to their order, or to respond to inquiries, questions, and other requests. If a user opts in to our mailing list, they may receive emails with company news, updates, and product or service information. Users can unsubscribe at any time by following the instructions at the bottom of each email or by contacting us through our site.
How we protect your information
We use appropriate methods for collecting, storing, and processing data to protect your personal information from unauthorized access, changes, disclosure, or destruction.
This includes protecting usernames, passwords, transaction details, and other data stored on our site.
All sensitive data exchanged between the site and users is encrypted and transmitted over a secure SSL connection with digital signatures.
Sharing your personal information
We do not sell, trade, or rent users’ personal information to others.
We may share general, aggregated demographic data—without any personal identifiers—with trusted partners, affiliates, and advertisers for the purposes described above.
Third party websites
Our site may include ads or content that link to websites of our partners, suppliers, advertisers, sponsors, or other third parties.
We do not control the content or links on these external sites and are not responsible for their practices.
These sites may change frequently and have their own privacy and customer service policies.
When you visit or interact with any third-party site, your activity is governed by that site’s own terms and policies.
Changes to this privacy policy
Empellor CRM for MSPs may update this privacy policy at any time. When changes are made, we will update the date at the bottom of this page.
We encourage users to check this page regularly to stay informed about how we protect the personal information we collect.
By using this site, you acknowledge and agree that it is your responsibility to review this policy periodically and stay aware of any updates.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site,
please contact us at: [email protected]
This document was last updated on November, 2024