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Automate Renewals. Scale Recurring Revenue

Work 365 is the Microsoft-certified subscription and billing automation platform trusted by CSPs and MSPs worldwide. Built to integrate with Dynamics 365 Sales and Business Central, Work 365 simplifies subscription management, automates invoicing, and empowers customers with self-service — so your recurring revenue grows without adding complexity.

Want to streamline billing and renewals? 

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The MSP Problem 

Most MSPs struggle with: 

  • Manual billing that leads to errors and customer frustration.
  • Renewals slipping through the cracks, risking lost revenue. 
  • No visibility into recurring revenue or margins. 
  • Pricing strategies that are inconsistent across products and clients. 
  • Overburdened service teams managing provisioning instead of value-added work. 

Without automation, MSPs waste time and lose revenue opportunities. 

The Solution: Work 365 Integrated With Dynamics  

  • Product & Pricing Management: Explore the Microsoft CSP catalog, apply pricing markups/discounts, and adjust seamlessly by product, customer, or subscription.
  • Provisioning & Subscriptions: Automate recurring, usage-based, and non-recurring subscriptions with flexible billing terms. Create bundles and add-ons to expand offerings.
  • Billing & Invoicing: Eliminate manual errors with automated invoicing, ensuring accuracy and timely payments.
  • Customer Self-Service: Empower clients with portals to manage their own subscriptions, reducing internal support burden.
  • Integrated Analytics: Gain visibility into margins, recurring revenue, and opportunities for upsell/cross-sell in real time.
  • Secure & Scalable: PCI-compliant, multi-language, multi-currency, and designed to grow with your MSP.

What Good Looks Like With Work 365 

  • Renewals automated and never missed. 
  • Accurate, on-time invoices every billing cycle. 
  • Customers managing their subscriptions through self-service portals.
  • Sales and finance aligned with full visibility into recurring revenue. 
  • Pricing strategies standardized and margin leakage eliminated. 

How to Get Started

Work 365 is not a one-size-fits-all tool — it adapts to your MSP’s subscription model. Whether you’re managing Microsoft CSP licenses, usage-based billing, or complex multi-entity needs, Work 365 integrates seamlessly with Dynamics 365 to support your entire revenue cycle. Empellor CRM helps MSPs deploy Work 365 as a cornerstone of their Revenue Engine, ensuring billing, renewals, and growth stay in sync.

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Future-Proof Your MSP With Automated Renewals

Recurring revenue is the heartbeat of every MSP. With Work 365, you’ll automate renewals, streamline billing, and gain the visibility needed to scale confidently — freeing your teams to focus on growth and customer value.

Ready to transform renewals into revenue growth? 

Book a Call Today and Explore Work 365 With Empellor CRM
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