Video isn’t just for big brands anymore. For Managed Service Providers, it’s one of the most effective tools to connect with potential clients, build trust, and showcase your expertise.
In the final segment of the video series, Jordy Starling from _Neural Impact_ shares the key takeaways every MSP should know to start creating impactful video content today.
The biggest message? Don’t overthink it.
Video doesn’t have to be complicated or high-budget to make an impact. What matters most is _authenticity_ and _education._Your goal should be to teach your audience something valuable while showing what makes your MSP unique.
Here are the three biggest lessons Jordy shared:
1. Teach through the buyer journey.
Your content should guide prospects through each stage — from awareness to decision — showing how your MSP solves real problems and adds value.
2. Keep it simple and authentic.
You don’t need a studio setup or a script. Use your smartphone, focus on genuine conversations, and let your expertise speak naturally.
3. Start now.
The only mistake is waiting too long. The more you create, the more confident you’ll become — and the faster your audience will start to recognize your voice and your brand.
Video is how modern MSPs stand out. It builds emotional connection, shortens the sales cycle, and makes your brand memorable in a market full of lookalikes.
If you’re ready to see how it all comes together, this full conversation between Chris Smith and Jordy Starling will walk you through exactly how to get started and what to focus on first.
Watch the Full Video:
Ready to start using video to grow your MSP?
Watch the full session on YouTube













